Privacy & Data Policy

When you visit or log in to our website, cookies and similar tracking technologies may be utilized by our online data partners or vendors to associate these activities with personal information they or others have about you, including by association with your email or home address. We (or service providers acting on our behalf) may send communications and marketing to these addresses. You may opt out of receiving this advertising at any time by visiting https://app.retention.com/optout.

Section 1 – What Do We Do With Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, billing address, shipping address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email Marketing: With your permission, we may send you emails regarding store updates, newly curated items, and exclusive subscriber offers.

Marketing Communications: By signing up for email or text notifications, you agree to receive periodic automated marketing messages and alerts from us at the mobile number provided. Consent is never a condition of purchase. Message & data rates may apply. To opt out, reply STOP at any time.

Section 2 – Consent & Withdrawal

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or process a return, we imply that you consent to our collecting and using it for that specific reason only. If we ask for your personal data for a secondary reason (such as marketing), we will ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent? If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by emailing us at [email protected].

Section 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 – Third-Party Services & Links

In general, third-party providers utilized by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us (such as payment gateways and logistics partners). However, certain providers have their own privacy policies in respect to the information we must provide for your purchase transactions.

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to review their privacy statements.

Section 5 – Security & Encryption

To protect your personal information, we take industry-standard precautions and follow best practices to ensure it is not lost, misused, accessed, disclosed, or altered. If you provide credit card details, that information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption conforming to strict PCI-DSS guidelines.

Section 6 – Cookies & Tracking

We utilize cookies to enhance your shopping experience, remember cart contents across sessions, analyze site traffic, and deliver personalized promotions. You may configure your browser settings to decline cookies if you prefer, though some shopping cart features may require cookies to function smoothly.

Section 7 – Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

Section 8 – Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.